Contact Us
We’d love to hear from you! Here’s how to reach the TorrinPass team.
📧 Support
Section titled “📧 Support”Need help with TorrinPass? We’re here for you.
Email us at:
[email protected]
[email protected]
We typically respond within 24-48 hours
Before Contacting Support
Section titled “Before Contacting Support”- Check our FAQ for common questions
- Review the User Guides for how-to help
- Make sure you’re using the latest version of TorrinPass
What to Include in Your Email
Section titled “What to Include in Your Email”When contacting support, please include:
- Your device model (e.g., iPhone 15 Pro)
- iOS version (e.g., iOS 17.2)
- TorrinPass version (found in Settings → About)
- A description of the issue
- Screenshots if helpful
💬 Send Us Feedback
Section titled “💬 Send Us Feedback”Have ideas, suggestions, or feedback? We’d love to hear from you! Use the form below or email us directly.
We read every message and use your feedback to improve TorrinPass.
🔒 Security Issues
Section titled “🔒 Security Issues”Found a security vulnerability?
Email: [email protected]
We take security seriously and will respond within 48 hours. Please include:
- Description of the vulnerability
- Steps to reproduce
- Potential impact
We appreciate responsible disclosure.
💼 Business Inquiries
Section titled “💼 Business Inquiries”For partnerships, press, or business matters:
Email: [email protected]
⏱️ Response Times
Section titled “⏱️ Response Times”| Type | Contact | Expected Response |
|---|---|---|
| Support | [email protected] | 24-48 hours |
| Security | [email protected] | Within 48 hours |
| Feedback | Form above or [email protected] | We read all, may not reply |
| Business | [email protected] | 3-5 business days |